This policy applies when you visit or browse our website without purchasing any product, when you use our site for purchasing products or when you register with Rose of Eden.

We consider all the information you share with us private and confidential. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products and services if you have opted in to marketing.

When you visit, register or order products on you will be asked to provide certain information about yourself including your name, contact details and credit or debit card information that is necessary for completing your order. We do not store any payment details as our respected payment partners process our payments; Stripe and Paypal.  

The information you provide to us may be accessed by or given to third parties for the purposes set out in this policy (completing order) or for other purposes approved by you. Those parties process information, fulfill and deliver orders on our behalf.

We also contract with service providers to maintain and manage our customer information and to communicate with our customers. We do not authorise any of these service providers to make any other use of your information.

Rose of Eden reserves the right to disclose the information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Rose of Eden and others.

You can review, change or delete certain personal information at any time. To change your personal information please contact us by email at

Please note that when you purchase from us we will confirm your order by email and provide updates on your order by email. In addition, we may also need to contact you by phone or post with other details regarding your order.

Our site uses cookies to keep track of how often you visit our site, the contents of your shopping basket and previous purchases. A cookie is a piece of information stored on your computer’s hard drive and which traces your movement within websites. Most browsers are automatically set to accept cookies, but you can refuse cookies by turning them off in your browser. If you turn off cookies we will not be able to track your order to enable you to purchase from our site. Nor will we be able to recognise you as a registered user.

We also use Analytics tracking to capture aggregate demographics & interest information. None of this information is personally identifiable, and is only used for the purposes of better tailoring our services to customers. Please do not use our website if you do not agree to the use of cookies.

We take the security of your personal details seriously at Rose of Eden and have used industry standard precautions to safeguard your personal and payment details. Every time you enter an area of the site that carries or requires sensitive information such as your credit card details, an icon resembling a padlock will appear next to the URL. This is an indication that the site is secure.